Technology Consultation

FRIENDLY AND FAST SERVICE YOU CAN TRUST

No matter what you are trying to achieve we have highly qualified trained technicians that will work closely with you to understand the computing needs of you, your business or school.

We know that sometimes the world of technology can be a confusing place to navigate. Fortunately, we bring you everything you need to succeed with our expert knowledge and consultation services.

We offer the following services:

  • Customer Support Services
  • Complaint Handling and Dispute Resolution
  • Consumer Hardware/ Product Support Services
  • Installation/ Configuration Support
  • Technical Support Services
  • Setup and Configuration
  • Product Testing, Bug Fixing and Patch Management
  • IT Support Services

Here are just a few things that our technicians will tackle during your new computer setup service:

  • Install correct updates for your hardware.
  • Optimize System by running a series of tests on your system.
  • Checks to ensure every component of your system is performing correctly.
  • Removal of unnecessary programs loading into memory.
  • Diagnose and maximizing of security protection levels.
  • Check system for latest operating system patches.
  • Clean up operating system environment.
  • Adjust settings to optimize computing environment.
  • New installation of system and FREE best practices consultation
  • Computer Setup of one PC or MAC computer system including all peripherals keyboard, mouse, speakers, etc.
  • Installation of up to two software applications.
  • Connection of new system to existing Internet connection including email set-up.
  • Optimize programs which will be used by removing unwanted/unnecessary preinstalled trialware and bloatware.
  • Install Complimentary full featured Anti-Virus Solution.

Our proactive maintenance approach to supporting IT involves a full range of maintenance and monitoring services to prevent problems with your server and network, detecting them before they have a negative effect on you, your business or school. This ensures improved productivity levels for your family members, team, students & faculty members to offer you peace of mind so you focus on the important things.

Even if you “know a guy” or have internal IT support, we can provide additional tools and support strategies. We can also identify underperforming assets and failing equipment problems before they become real problems. Early notification allows time to correct any problems, leaving you with fewer surprises of expected failures and increase your total technology investment.

This has the added advantage that we spend less time performing expensive, critical work and more value added through system optimization. You save time and money with our consulting services as you increase operation.

ON-PHONE

Call us – Our knowledgable staff are ready to answer all your questions. Call For Pricing

IN-STORE

Bring your questions to us and we’ll answer them instantaneously. Call For Pricing

ON-SITE

We’ll come to you. The ultimate in convenience and service. Call For Pricing

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Specialized Services

We have certified level 3 repair technicians on site ready to help with any repair or device related questions. Please feel free to call or come in! We take experience very serious at FixxTech, each and every employee is certified to help and assist with any level device problem.

Faster Service

Your time is very important to us at FixxTech, we make sure each repair is done in a timely manner so that our customers can go back to their busy lifestyles! FixxTech Phone Loaner Program (FPL Program) : If your repair takes longer than 60 minutes, feel free to ask for a FREE loaner phone.

Low Price Guarantee

We ensure our Prices are low and our customers save money! Our team will try our best to find the most affordable and most quality part to conduct your repair, feel free to ask for ways to save money on parts! We LOVE McDonough, so our prices are always kept low to keep our customers happy and loyal!

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